FAQs

All headbands are final sale, no returns.

  There are no refunds on shipping.  We encourage you to add everything you want to your cart and check out one time so you only pay shipping once.

   BohoChic is an exchange only boutique. From the date your item(s) are delivered, you have 3 days to reach out with concerns. You can contact me via email - bohocustomerservice@outlook.com. 
I reserve the right to decline your exchange if your item(s) are sent back with any odor, stains or have obviously been worn. Customer pays for all shipping charges.

   Orders can not be changed once placed.  We cannot change addresses, give discounts or apply a code if forgotten. 

   If anything oversells I will refund accordingly.

 

 

 When will my order ship?

   You will receive an email with tracking information as soon as it’s shipped.  If you haven’t received a tracking email after 3 weeks double check your junk folder.  I can NOT guarantee tracking information if you do not provide an email at checkout.  So providing an accurate email address at check out is encouraged.

 

 

My order says unfulfilled?

   This is the status of any order after it has been placed until we mark it as shipped.  

 

 

What is a Freesize?

   Freesize is a crowd favorite for Boho!  It is a flowy one size fits most top designed by Cierra!

 

What is a drop?

   A drop is when products are listed on the website.  Follow our fb page for sneak peaks of what is going to be listed on the website next.

 

How do I snag something on a drop day?

   Some drops sell out really fast!  Be on the website on time and have any info you can ready to auto fill/type in.  If you aren’t able to snag what you wanted this time just remember there will be another drop the following week!  Also allot of our hot items we bring back so you may have another chance to get that special print.  Very soon you’ll be able to come visit us at our store and won’t have to rush!  

 

What is the difference between single/double headbands?

   Double layer are the standard headband designed by Cierra.  They are made with two layers of fabric and are versatile due to the two pieces.  The single layer is just that, one Single layer of fabric.  They have a faux knot in the front so they look very similar but are a great option for a thinner headband.  On the fb page there is a video demo of both styles pined to the announcement section.

 

 

Can I do a custom order?

  At this time we do not have the availability to do custom orders.  If you missed out on what you wanted we encourage you to check back and hopefully you will be able to snag something at the next drop!

 

 

Can boys wear bummies?

   Absolutely!  We have lots of little boys who love wearing bummies too!  We recommend sizing up for a looser fit.

 

 

Any other questions?

   To insure quick response please reach out to us via email at Bohocustomerservice@outlook.com and you will get a response within 1-2 business days.  *Please do not reach out via FB messenger*